FAQs

Who is your service for?

Tidy Toenails was established to provide toenail cutting services to those who cannot manage themselves. Many people who need our service have transport or mobility limitations. For this reason we offer an in-home service and come to you. However, there is not se criteria to being a Tidy Toenails client. If you want to be seen please reach out via our Contact page.

What is included in your service?

Our service includes an in-home visit, nail trim, nail file and foot moisturising.

How much does your service cost?

We offer a budget friendly service. Please send through an enquiry as our rates vary dependent on numbers.

Do you take cash?

Unfortunately we don’t. Due to security reasons we only accept card payment or can provide an invoice for payment on request.

Are you WINZ accredited?

Yes, we are. If you qualify for WINZ assistance, please let us know and we can provide you with a quote.

Are you podiatrists?

No, we’re not. Our foot care practitioners are certified in foot, skin and nail care and have been trained by a registered nurse. We are not trying to take the place of a podiatrist instead we offer nail care to people who may not need podiatric services.

Do you do in-home visits?

Yes, we do. One of the reasons Tidy Toenails was set up was to provide a service to people who need their nails cut but may have transport or mobility limitations.

How often do you see people?

We re-book appointments at the end of each visit. Most people need to be seen on average once every 6 weeks. But if your nails grow slower or quicker than that we can make a new appointment at a time that works for you.

Do you have a clinic?

No, we do not. We are a mobile service. We provide our service in your home, aged care facility or at a pre-arranged location.

Where are you located?

We are located in the urban areas within Hawke’s Bay, Whanganui, Rangitikei District and Palmerston North. If you wish to make an appointment please contact us and your local foot care practitioner will reach out to you.

Anything else?

If you have any questions not covered here in the FAQs please send us an enquiry through our Contact page.